Mon compte

Formation Setting up and managing change projects

How to manage successful change

Training goals

Be able to:
- formalise a change project, diagnose and anticipate the impacts of change,
- get support for the project and manage resistance,
- set up and manage a change project.


1. Introduction:
Two different levels of change (according to G. Bateson)
Prerequisites for a successful change project:
- meaning, time, communication, participation, a global vision.
Seven steps of change and the actions related to each phase. Self-diagnosis with participants' individual projects.
Three steps of a change project:
- the diagnosis, the action plan and the set up,
- self-diagnosis test with praticipants' projects.
2. Formalise the key elements of the project:
- current and future situation,
- outcomes, goals, indicators, beneficiaries and mutual benefits,
- participants,
- success factors.
3. The diagnosis and its analysis:
- anticipating changes at every level.
The HOST (Human, Organisational, Social, Technical) plan.
The impacts on the four dimensions.
The project's action plan.
4. Self-diagnosis to determine how you deal with change.
5. Bringing people together through a change project:
- the human dimension.
Identifying who is implicated by change (social scorecard)
Defining a change strategy.
Adapted your communication to different players.
Recognising 'influencers', managing opponents.
Resistance to change:
- understanding and accepting, managing impacts.
Communicating about a change project:
- communication factors. 6. Setting up and managing change projects:
Forecasting and scheduling actions realistically
Adapting to delays and drawbacks.
Setting up and managing a steering committee.
Handing out roles and responsibilities.
Encouraging shared work and feedback.
Accompanying, supporting and reframing:
- the manager's role.
Assessing your change project.

Targeted at

Directors, managers, project managers, supervisors.


Prior understanding of basic project management concepts.


Management specialist.

Training methods

Analytical exercises taken from participants' own projects.
Step-by-step approach to facilitate understanding and practical applications.
Participants shared first-hand experiences.
Practical notes to take home.

• Case studies of successful change projects.
• Practical information notes.
• Analysis of participants' projects.