Formation Setting up and managing change projects
Be able to:
- formalise a change project, diagnose and anticipate the impacts of change,
- get support for the project and manage resistance,
- set up and manage a change project.
Two different levels of change (according to G. Bateson)
Prerequisites for a successful change project:
- meaning, time, communication, participation, a global vision.
Seven steps of change and the actions related to each phase. Self-diagnosis with participants' individual projects.
Three steps of a change project:
- the diagnosis, the action plan and the set up,
- self-diagnosis test with praticipants' projects.
2. Formalise the key elements of the project:
- current and future situation,
- outcomes, goals, indicators, beneficiaries and mutual benefits,
- success factors.
3. The diagnosis and its analysis:
- anticipating changes at every level.
The HOST (Human, Organisational, Social, Technical) plan.
The impacts on the four dimensions.
The project's action plan.
4. Self-diagnosis to determine how you deal with change.
5. Bringing people together through a change project:
- the human dimension.
Identifying who is implicated by change (social scorecard)
Defining a change strategy.
Adapted your communication to different players.
Recognising 'influencers', managing opponents.
Resistance to change:
- understanding and accepting, managing impacts.
Communicating about a change project:
- communication factors. 6. Setting up and managing change projects:
Forecasting and scheduling actions realistically
Adapting to delays and drawbacks.
Setting up and managing a steering committee.
Handing out roles and responsibilities.
Encouraging shared work and feedback.
Accompanying, supporting and reframing:
- the manager's role.
Assessing your change project.
Directors, managers, project managers, supervisors.
Prior understanding of basic project management concepts.
Analytical exercises taken from participants' own projects.
Step-by-step approach to facilitate understanding and practical applications.
Participants shared first-hand experiences.
Practical notes to take home.
• Case studies of successful change projects.
• Practical information notes.
• Analysis of participants' projects.