Formation Line Manager: managing and facilitating your teams
Be able to:
- set goals and adapt your management style to people and situations,
- develop your relational skills,
- motivate and build your team taking into account generational and cultural factors.
Self-diagnosis of your own management style.
Fixing objectives: results-oriented management style:
- defining your team's goals,
- adapting operational goals to individual goals,
- helping your team reach their goals and give meaning to work,
- 4 types of goals that allow your team to reach their objectives,
- setting up 'cooperative' methods of goal-fixing.
Adapting your management style to people and situations:
- adaptive management: - situational management, - assessing the your team's degree of autonomy, - adopting the most efficient style,
- successful appraisal interviews:
- follow-up interviews, reframing interviews.
The interpersonal relationship:
- self-diagnosis test: assertiveness and listening,
- restating your role as leader:
- listening and asserting yourself,
- being a convincing manager:
- 7 key rules to become a convincing manager,
- managing your emotions and stress when communication breaks down:
- reframing your team, giving bad news, dealing with conflict...
How to develop team spirit:
- cooperative management styles:
- issues linked to generational and cross-cultural differences, diagnosis of your team:
- team types, strengths and weaknesses,
- the 6 steps in team building,
- the 10 conditions for a successful team, the obstacles to cooperation and possible solutions, solution-oriented management techniques.
Team building and management specialist.
Tests and a self-diagnosis test to facilitate initial positions and areas for improvement.
Exercises to define own management tools (objectives, job description, interview types...)
Case studies on managerial communication styles.
Exchanges between participants on own experiences.
Practical notes to help participants after the course.
• Preliminary test and self-analysis to identify areas for improvement.
• Practical notes to refer to.
• Personalised approach by consultant.